Community Grants

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Community Grants 2019-08-19T12:52:49+00:00

Thomas Cook Children's Chairty - local bmx track built

Thomas Cook Children's Charity - support

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What is a Community Grant?

A Community Grant is an award to a charitable project or individual via the community grants application process. Community grants may be awarded to registered charities, schools and other recognisable and accountable community causes for projects related to improving children’s lives. The project must provide a clear benefit for young people up to the age of 18 and awards for Community Grants are subject to approval by the charity’s Community Steering Committee. The Community Steering Committee comprises of colleagues from across the Thomas Cook business. Some projects may be referred by the Community Steering Committee to the Board of Trustees for the Thomas Cook Children’s Charity for approval.

Please note: Regrettably we are no longer able to process paper, email or word doc applications. If you have recently submitted an application or nomination via one of these methods then you will be required to re-submit your application via the on-line links above. We apologise for any inconvenience caused and thank you for your help and support as we migrate to the on-line application process.

UK Community Grants

Please be aware that we are currently experiencing a high volume of applications at the moment. This means that it may take us longer than usual to process your application. Please ensure that you are allowing up to 6 months before your project starts before applying to us.

Is your organisation or charity registered in the UK? Then to apply for a UK Community Grant please fill in the on-line application form below:


Overseas Community Grants

Is your organisation or charity registered outside of the UK? Then please use our Overseas Community Grant application form on the below on-line link:


Community Grants for Individuals



Things you need to know…

Please ensure that you have read ALL of the below supporting information in full before making your application.

Documents required for the grant application process:

Community Grant Criteria 2019

Terms and Conditions of the Grant 2019

Community Grant Application Budget (Blank)

Individual Applications – Funding Costs

Grant Report Form 2019

Already applied?

Great stuff! Then you can access your account and view your application status by clicking HERE!

Good luck with your application!!



1.I have set up an account but I can’t find where to start the application?

You may be accessing the ‘My Account’ link instead of the ‘New Application’ link. Please use the links below to direct you to the right place.

UK Community Grant NEW application: CLICK HERE

Overseas Community Grant NEW application: CLICK HERE

Your Account (to view your application and it’s status after it’s been submitted): CLICK HERE

2. I made a mistake on the initial screening questions and answered ‘yes’ for something I meant to put ‘no’ for. Now I can’t change my answers in order to continue with my application.

You have 3 options:

  • Wait until tomorrow and you will be able to resubmit your answers
  • Use a different browser and try again (e.g. if you were accessing the form via chrome, use explorer/safari instead or vice versa)
  • Clear your internet cache

3. How do I start my application?

On the page that says ‘Please Sign In’

Click on ‘New Applicant’ under E-mail and it will allow you to fill in your details.

4. When will I hear if my grant application was successful?

Due to the volume of applications that we receive it can take up to 6 months for you to receive an outcome from your application. Please ensure that you leave at least 6 months before your project is due to start before applying.

Unfortunately we are unable to respond to emails and phone calls with ad-hoc requests for status updates of applications. Please see the portal for the current status of your application.

5. What should I do if I require urgent funding?

Please apply as normal and state in the opening paragraph of your application why the funding request is urgent (ie. needed before the recommended 6 month period). Please then call us to discuss this further.

6. If there is no Thomas Cook office, store or Cooperative Travel store near our project, can we still apply?

Yes. We only ask this question in the application process so that we can encourage local Thomas Cook colleagues to join us on a project visit where possible, it helps us to narrow the search when looking for local stores near you to potentially attend.

7. What do I do if I have a question about your grant process?

Please see all of our supporting documentation and FAQ sections of the website. If you still can’t find the answer that you are looking for then please call us where we can try our best to answer your questions.

8. What ID and proof of address do I need for my application?

You will be required to upload the following with your application:

  • Photo ID – A copy of the photo ID of the person filling in the application is required. We will ONLY accept a scanned copy of either a  passport or photo card driving licence. Please note that we do not accept selfies, work ID cards, or any other form of photo ID.
  • Proof of address – A scanned colour copy of a utility bill (gas, water, electricity), a council tax statement or bank statement from a recognised provider in the name of your organisation. The address on the document must match the registered address included in your application. We do not accept letter headed paper, letters or documents of any other kind for this question.
  • A letter of authority – A full colour, signed and scanned letter of authority from the organisation that you are applying on behalf of. This cannot be signed by the person making the application and must be written from someone holding a senior position in the organisation (ie. chairman, CEO, COO, MD, CFO or similar). The letter head must include the organisations full address and contact details and also the contact details of the person that has provided the letter including their email address.

Please be aware that your application may be rejected if you do not upload the correct documentation. You would then have to wait 1 year before applying again. Please ensure that you only upload authorised proof of ID and address to avoid your application being rejected.

9. What kind of evidence will I need to provide once the project is completed?

You will be required to complete our grant report form that gives us a summary of how the project went and what was achieved. You will also be asked to provide evidence of expenditure, content and images for publicity purposes.

10. When will the grant report form need to be completed?

We will require you to complete and send your grant report form back to us within 60 days of the end of the project term.